ZennieZennie support
Help with the Android app, Wear OS companion, AI reports and your account.
Contact us
Email [email protected] with your app version, device model and a description of the problem. Do not send passwords, OTPs or device tokens.
Report an AI response
On your phone, use Report AI response during a voice conversation, or open You → Your account and describe the response. On the watch, use Report last conversation. Reports go to the Zennie team for review. AI responses can be inaccurate; verify important information independently.
Pair a watch
Install Zennie on your phone and Wear OS watch. Sign in on your phone, open the watch pairing screen, and scan its QR from Zennie on the phone. Confirm pairing on the watch. Grant microphone permission when you choose to Talk. Both apps must be signed with the same Zennie app-signing identity; install matching Play releases for the best experience.
Privacy and deletion
Read the privacy policy or request account deletion. The deletion page works without an app login.
Free Play release
The first Play release is free to download and has no in-app subscription purchase flow. Voice and connected-service features require internet access and may have usage limits. Availability depends on your account and connected services. Zennie is an AI assistant, not a human or an emergency service.