Delete your Zennie account

Request account and associated data deletion, with or without the app.

Updated 24 October 2026 · Applies to Zennie for Android and Wear OS, package si.zennie.

From the Android app

Open You → Your account → Request account deletion, then confirm the request. This sends an authenticated request for your signed-in account. Our team will verify and process it within 30 days.

Without the app or a login

Use the form below or email [email protected] from your registered email address with the subject “Zennie account deletion”. You do not need to reinstall the app. Never send your password, OTP or device token.

What happens next

We verify control of the email/account before deleting data. An unauthenticated form submission does not immediately erase an account. Verified requests cover your account, sessions, associated conversations, recordings, memories, profile and connected-device information. Uninstalling the app or unlinking the watch alone does not delete the account.

We aim to finish within 30 days after verification. Records needed for security, legal obligations or unresolved transactions may be retained where required; we will explain any applicable exception. Backup copies may persist temporarily outside ordinary use. See the privacy policy.